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Welcome to Kavin eCare. These Terms & Conditions govern your use of www.kavinecare.com and all purchases made through our website. By accessing our website or placing an order, you agree to be bound by these terms.
1. General
Kavin eCare reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
3. Product Information
We make every effort to display accurate product descriptions, specifications, pricing, and images. However, actual product colors, packaging, and specifications may vary slightly from the images displayed on the website.
Kavin eCare reserves the right to correct any errors, inaccuracies, or omissions and to change product information at any time without prior notice.
4. Pricing & Payments
- All prices displayed on the website are in Indian Rupees (INR).
- Prices are subject to change without prior notice.
- Orders will be processed only after successful payment confirmation.
- Kavin eCare reserves the right to cancel orders due to pricing errors or payment issues.
5. Order Acceptance
Receipt of an order confirmation does not guarantee acceptance of the order. Kavin eCare reserves the right to cancel or refuse any order due to product unavailability, suspected fraud, pricing errors, or other legitimate reasons.
6. Shipping & Delivery
- Tamil Nadu deliveries typically take 2–7 business days.
- Deliveries to other states within India typically take 2–10 business days.
- Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.
7. Returns, Refunds & Replacements
Returns, refunds, and replacements are subject to our Refund & Returns Policy. Customers must follow the return process outlined on our website.
8. Warranty
Products sold on Kavin eCare may include manufacturer warranties where applicable. Warranty claims must be made directly according to the manufacturer’s warranty terms. Kavin eCare is not responsible for warranty decisions made by manufacturers.
9. User Responsibilities
Customers are responsible for providing accurate personal, billing, and shipping information. Kavin eCare shall not be liable for delays or delivery failures caused by incorrect information provided by customers.
10. Prohibited Activities
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to website systems.
- Upload harmful software, malware, or viruses.
- Copy, reproduce, or distribute website content without permission.
- Engage in fraudulent transactions or activities.
11. Intellectual Property
All website content including logos, text, graphics, images, designs, trademarks, and software are the property of Kavin eCare and are protected by applicable intellectual property laws.
12. Limitation of Liability
Kavin eCare shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.
13. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in the Privacy Policy.
14. Force Majeure
Kavin eCare shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, government actions, internet outages, transportation disruptions, or pandemics.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Kanchipuram, Tamil Nadu.
16. Contact Information
Kavin eCare
Website: www.kavinecare.com
Phone & WhatsApp: +91 9363309075
General Enquiries: info@kavinecare.com
Customer Support: help@kavinecare.com
Order Tracking: track@kavinecare.com
Returns & Refunds: return@kavinecare.com
Address:
3rd Cross Street,
Arasan Nagar,
Kanchipuram,
Tamil Nadu – 631502,
India
Last Updated: June 2026